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Working Like Dogs on Pet Life RadioMarcie Davis, host of Working Like Dogs

Marcie Davis
Assistance Dog Expert
Award-winning Writer

American Hero Dog Awards .............

Robin Ganzert on Pet Life Radio..........Jingles on Pet Life Radio

Dr. Robin Ganzert ....................Jingles.... ...


Dr. Robin Ganzert, President and CEO of the American Humane Association, and Hero Dog Award Finalist, Karen Ann Young and her Seeing Eye guide dog, Jingles, visit with Marcie and Whistle about the upcoming American Hero Dog Awards to be aired on the Hallmark Channel on November 7. The Hero Dog Awards was created by the American Humane Association to celebrate the power of the human-animal bond. And, what a powerful bond it is! Listen in as Karen Ann and Jingles talk about their unique working relationship, and Dr. Ganzert fills us in on all the memory-making, celebrity-filled canine Oscar award event details!

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Dr. Robin Ganzert

Dr. Robin Ganzert joined American Humane Association in 2010 as President and Chief Executive Officer. Previously, she served as the Deputy Director of Philanthropic Services at The Pew Charitable Trusts in Washington, D.C., where she provided leadership for the team of advisors for strategic high-impact philanthropy globally. Before joining Pew, Dr. Ganzert was the Senior Vice President and National Director of Philanthropic Strategies with Wachovia Wealth Management, a division of Wachovia Bank, N.A., and served as the founding National Director of the Wachovia Center for Planned Giving. As a renowned expert in philanthropy, she frequently presents at international and national industry forums. Dr. Ganzert received her B.S. and M.B.A. from Wake Forest University and her Ph.D. from The University of North Carolina at Greensboro. She holds multiple investment and financial professional certifications.


Jingles is a Lab/Golden cross guide dog who works as part of a heroic team with a diabetic alert canine to help Karen Ann, who is multiply disabled. Jingles is joy unbounded, full of exuberance, and works hard to guide Karen Ann safely in every situation. Crossing streets Jingles maintains focus in the face of blaring horns, screeching brakes, and quiet hybrid vehicles that sneak up out of nowhere. She's adept at avoiding kids on scooters, people bustling by, construction barriers and the distraction of yapping pet dogs on flexi leads. In stores she steers Karen Ann clear of day-dreaming shoppers darting out of aisles with loaded carts, and guides her safely to where she wants to go. Jingles was trained to work on the left side of her partner but since Karen Ann is unable to work a dog on that side, Jingles underwent additional training and now she is Karen Ann’s “right hand” girl. Jingles is unusual among guide dogs as she's trained to work in tandem with a second service dog. Together they offer a profoundly special gift to Karen Ann, offering her independence, safety and dignity. Karen Ann says both dogs are her heroes, but “Jingles is absolutely a one of a kind guide dog.”

American Humane Association

Hero Dog Awards

International Assistance Dog Week

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